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Student Success Solutions

Connected technology, insight and services to support every stage of the student journey

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Helping universities improve student engagement, wellbeing, employability and outcomes 

Universities are facing unprecedented challenges. Students expect personalised digital experiences, demand for support services continues to grow, employability and graduate outcomes remain under scrutiny, and institutions must demonstrate impact while operating within increasingly constrained resources. 

At the same time, many universities continue to rely on disconnected systems, fragmented data and siloed service delivery models that make it difficult to provide a truly joined-up student experience. 

targetconnect helps institutions create a connected student success ecosystem, bringing together student support, employability, work-integrated learning, engagement, wellbeing and insight in a single platform environment. 

Designed specifically for higher education, our solutions support students from enrolment through to graduation and beyond, while providing institutions with the data, workflows and intelligence needed to make evidence-based decisions. 

Solutions and services to help you realise your strategic vision.

Our products and services can be deployed individually or combined to create an integrated student success ecosystem.

Careers & Employability Platform

A scalable, personalised careers service platform supporting student engagement, employability development and graduate outcomes.  

Key capabilities include:
  • Career Inspiration AI
  • Appointments and events
  • Employer engagement
  • Opportunities management
  • Skills development
  • Communications and campaigns
  • Employability analytics
  • Work Integrated Learning 
Careers & Employability Platform
Work Integrated Learning

Work Integrated Learning

Support placements, internships, consultancy projects, employer-led learning and other forms of experiential education through configurable workflows and employer engagement tools.  

Key capabilities include:
  • Placement management
  • Employer engagement
  • Student applications
  • Compliance workflows
  • Project-based learning
  • Reflection and skills capture
  • Experiential learning analytics

Student Services CRM

A purpose-built CRM for higher education student support teams. Helping institutions manage enquiries, cases, appointments, interventions and student support workflows through a single platform.  

Key capabilities include:
  • Case management
  • Student enquiries
  • Workflow automation
  • Appointment management
  • Referrals and escalations
  • Service analytics
StudentServiceCRM
Student Hub

Student Hub

A personalised digital front door connecting students with services, support, opportunities and information. Helping institutions create a more joined-up and engaging student experience.  

Key capabilities include:
  • Personalised student journeys
  • Opportunity discovery
  • Service access
  • Communications
  • Events and appointments
  • Student engagement analytics
  • Cross-service referrals

International Student Support

Targeted engagement and support for international students throughout the student lifecycle. Helping institutions improve belonging, engagement, retention and graduate outcomes.  

Key capabilities include:
  • Transition support
  • Personalised communications
  • Community building
  • Employability support
  • Student feedback
International Student Support
Mental-Health

Student Mental Health Insight & Benchmarking

One of the largest annual student mental health studies in the UK and Ireland, providing institutions with evidence-based insight to support planning and service development.  

Key capabilities include:
  • Sector benchmarking
  • Institutional reporting
  • Student wellbeing analysis
  • Service effectiveness evaluation
  • Trend reporting
  • Cohort analysis
  • Strategic recommendations

Careers and Employability Insight & Benchmarking

One of the largest annual studies of student and graduate career aspirations, employability and labour market perceptions in the UK and Ireland. Drawing on 50,000+ responses across 160+ universities, it gives institutions a unique external perspective to benchmark performance and make evidence-based decisions that improve student outcomes. 

Key capabilities include:
  • Sector benchmarking
  • Institutional reporting
  • Graduate labour market insight
  • Career confidence analysis
  • Student aspirations and intentions
  • Cohort and demographic analysis
  • Employer engagement intelligence
  • Longitudinal trend reporting
  • Strategic recommendations
  • Employability & graduate outcomes insight
Careers and Employability Insight
Built for Higher Education

Built for Higher Education

Unlike a generic CRM, targetconnect has been designed specifically for the higher education sector.

Our solutions support the complexity of university structures, student populations and service delivery models while integrating with existing institutional technology environments.  

Key capabilities include:
  • Careers Services
  • Student Services
  • Student Success Teams
  • Wellbeing and Mental Health Services
  • Academic Schools and Faculties
  • Registry and Student Administration
  • Employability and Enterprise Teams
  • University Executive Leaders