About us
A bit about what drives us, our values and history
Student Hub
Your one stop shop digital front door to the student experience
Connecting students to support, opportunities and success
Today's students expect a seamless digital experience. Yet many institutions continue to deliver services through multiple disconnected systems, websites and communication channels, making it difficult for students to find support, engage with opportunities and navigate university life.
At the same time, universities need better visibility of engagement, stronger service coordination and more efficient ways to deliver support at scale and ensure students don’t fall through the gaps.
The targetconnect Student Hub provides a single, personalised digital environment enhanced by AI that connects students with the people, services, opportunities and information they need to succeed.
Bringing together support, employability, wellbeing, student engagement and communications in one integrated experience.
One hub. One student journey.
A Personalised Student Experience
A single destination for students
Provide students with one place to access support services, opportunities, events, appointments, resources and personalised recommendations.
Personalised and trackable journeys
Deliver relevant information and opportunities based on the student’s enquiry and allow them to track and understand every step of their journey so they know they are in safe hands.
Mobile-first experience
Enable students to engage with university services wherever they are through an intuitive and accessible digital experience.
Connecting Services Across the Institution
Breaking down silos
Bring together student services, careers, academic support, wellbeing, international student support and other teams through a shared platform.
Coordinated support
Ensure students experience a clear and easy to first port of call leading to a cohesive journey and joined up support.
Smarter referrals
Enable seamless signposting and referral pathways between services whilst ensuring the student and the relevant operators have visibility over the enquiry.
Student Engagement and Success
Increase engagement
Connect students with opportunities, activities and support that help them thrive academically, socially and professionally.
Early intervention
Identify patterns of behaviour and join up student enquiries to intervene and support students when they need it.
Reduce barriers to access
Create an easy to use, fully accessible, mobile friendly ‘front door’ so students engage early and issues are addressed in good time.
Student Support and Self-Service
Easy access to support
Enable students to access guidance, submit enquiries, be directed on how to book appointments and connect with services through a single interface.
Self-service first
Reduce friction by providing instant access to information, pathways and answers to common questions.
Consistent experience
Ensure every student receives a high-quality experience regardless of which service they engage with.
Insight and Analytics
Understand the student journey
Connect students with opportunities, activities and support that help them thrive academically, socially and professionally.
Engagement intelligence
Identify patterns of behaviour and join up student enquiries to intervene and support students when they need it.
Strategic decision making
Provide leaders with actionable insight into engagement, support demand and institutional priorities.
Why targetconnect Student Hub?
Universities have invested heavily in systems that support institutional processes. Far fewer have invested in creating a genuinely connected student experience.
targetconnect Student Hub provides the digital layer that brings services, opportunities, communications and support together around the student.
Moving institutions from fragmented service delivery to a connected, personalised and data-informed student experience.
