About us
A bit about what drives us, our values and history
Personal Tutoring
& Student Success
Supporting meaningful student relationships, proactive interventions and improved outcomes
Helping universities create a more connected, personalised and impactful student support experience
Personal Tutoring is central to student success, wellbeing and academic progression, yet many universities still rely on fragmented systems and manual processes that burden staff and create an uneven experience for students.
targetconnect Personal Tutoring & Student Success brings students, tutors and support services together in a single connected platform. By integrating appointments, referrals, case management and reporting with wider student support, institutions can identify risks earlier, improve engagement and deliver a more consistent, scalable tutoring experience.
Dedicated Personal tutoring workspace
Provide tutors with a single environment to manage student interactions, appointments, engagement activity and support conversations.
Student-centred experience
Enable students to access support, book meetings, ask questions, view resources and engage with their tutor through a familiar and accessible digital experience.
Connected student support
Link Personal Tutoring with wider student services including wellbeing, disability support, careers, academic skills, financial support and student success teams.
Proactive student success interventions
Identify students who may benefit from additional support through engagement insights, referral pathways and coordinated interventions.
Consistent institutional approach
Create a standardised tutoring experience across faculties, schools and departments while maintaining flexibility for local delivery models.
Scalable and sustainable delivery
Reduce administrative burden and enable institutions to support larger student populations while maintaining high-quality student interactions.
Improved student engagement and belonging
Strengthen relationships between students, tutors and support services through timely, personalised engagement throughout the student lifecycle.
Appointment and meeting management
Enable students to book one-to-one and group sessions while allowing tutors to manage availability, schedules and meeting delivery,
Student cohort management
Provide tutors with visibility of their assigned students, engagement history and key information within a single view.
Capture information, manage student questions and support structured conversations through configurable forms and workflows.
Meeting notes and interaction history
Record discussions, actions and outcomes to create a consistent and accessible record of student support activity. Track student interactions, support needs and follow-up actions across the tutoring journey.
Referrals and signposting
Allow tutors to connect students directly with relevant support services when additional support is required.
Resource libraries and self-service support
Provide students with access to guidance, resources and development content that complements tutor interactions.
Reporting and analytics
Provide dashboards and reporting for tutors, managers and institutional leaders to monitor engagement, activity, uptake and outcomes.
Frequently asked questions
Who is the platform designed for?
The platform is designed for universities seeking to deliver a more connected, consistent and impactful Personal Tutoring experience while strengthening student success, engagement and retention outcomes.
Can administrators monitor tutoring activity?
Yes. Managers and administrators have access to dashboards and reporting that provide visibility of engagement, appointments, activity levels and uptake across the institution.
Can tutors manage appointments through the platform?
Yes. Tutors can manage availability, schedule sessions and provide students with a simple booking experience.
Does the platform integrate with existing university systems?
Yes. targetconnect integrates with student record systems, Microsoft 365, authentication services and other institutional technologies.
Can students access support beyond their tutor?
Yes. The platform enables referrals and signposting to wider university services including wellbeing, careers, disability support, academic skills, financial support and student success teams.
Can Personal Tutoring & Student Success be combined with other targetconnect solutions?
Yes. Personal Tutoring & Student Success can be deployed as a standalone solution or integrated with Student Hub, Student Services CRM, Careers & Employability, International Student Support and Work Integrated Learning to create a connected student support ecosystem.
Can the platform support different tutoring models?
Yes. Institutions can configure workflows and processes to support faculty-specific requirements while maintaining a consistent student experience.
How does the platform support a whole-institution student success strategy?
By connecting tutors, students and support services within a single environment, the platform helps institutions deliver coordinated support, improve engagement and create a more joined-up student experience.
How does the platform support retention?
The platform helps identify disengagement, facilitates earlier intervention and connects students with appropriate support services before issues escalate.
Speak to our team
Discover how Personal Tutoring & Student Success can help your university create a more connected, data-informed and student-centred support experience.
Arrange a demonstration and explore how Personal Tutoring can become part of your wider student success strategy.
